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How to Build a Strong Customer Service Plan

The new customer service trends are coming in for 2013 already, and we’re not even done with 2012. Small businesses are getting ...

Two Customer Service Mistakes You Can’t Afford to Make

Customer service takes the brunt of complaints, pressures, and sacrifice in most businesses. Not only do they have to control costs, they ...

Finding and Keeping Your Most Valuable Clients

Recently, two well-established and well-known home improvement businesses, Home Depot and Lowe’s, reported an astonishing fact to the media: if they were ...

How to Start Making More Money Today

Are you trying to come up with new ways to generate revenue, but just can’t seem find the right techniques? Don’t worry; ...

Millions of Sites Offline for Over 24 Hours Due to GoDaddy Hacking

Millions upon millions of websites, as well as all GoDaddy email accounts, were down yesterday due to a sophisticated hacking attempt. The ...

Aurora’s Attacks on Google Still Occurring

Google and more than thirty other companies were affected by a hacker organization by the name of “Aurora” over three years ago. ...

Facebook Drops to $18 a Share

The world’s most popular social network has taken nothing but beatings since it went public a few months ago. The holiday weekend ...

A Few People You Should Get to Know as a Small Business Owner

Many people have heard the popular phrase, “it’s all in who you know.” This quote refers to the massive number of jobs ...

Windows 7 Leads the Pack as Most Used Desktop OS

Four years after Windows 7 was launched and released to the public, the operating system has finally sustained a lead over Window ...

How to Encourage Better Office Morale

So your office is overworked, tired, and needs a break. But that just ...